Privacy Policy

Effective Date: July 30, 2025

Thank you for visiting https://www.strictlyresidential.com/ (the “Website”). Your privacy is important to us.

This Privacy Policy (the “Policy”) outlines how (the “Company”, “we”, “us”, or “our”) collects, uses, and protects your information when you interact with our Website and services. This Policy applies to all users in the United States and Canada.

By using our Website or services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We collect the following categories of data:

A. Information You Provide

Name, address, phone number, email
Project details submitted through forms, live chat, or scheduling
Billing and payment information (if applicable)
Reviews, testimonials, or any public posts you make
Customer service inquiries (via email, phone, or SMS)

B. Information Collected Automatically

IP address, browser type, device type
Location data (via browser or device)
Site usage data (pages visited, time on site, etc.)
Cookies and tracking tools (e.g., Facebook Pixel, Google Analytics)

2. How We Use Your Information

We may use your information to:

Deliver and improve our services
Contact you with appointment confirmations or updates
Respond to inquiries or customer support requests
Send promotional offers or newsletters (opt-out available)
Track ad performance and customer engagement
Comply with local laws, industry regulations, or legal obligations

3. Sharing Your Information

We do not sell your information. We only share your data in the following scenarios:

With our service providers (payment processors, CRMs, marketing tools, etc.)
With partners helping us deliver your requested services
When required by law, government requests, or legal proceedings
During business transfers (e.g., merger or acquisition)
With your explicit consent

4. Use of Cookies & Tracking Tools

We use tools like:

Google Analytics – to track user behavior
Facebook Pixel – for marketing and retargeting
Zapier – for automated data handling
Mailgun, Twilio – to send emails and SMS
Google Ads & Remarketing – to serve relevant ads

You can disable cookies in your browser settings, but some site functionality may be limited.

5. Your Privacy Rights

Residents of certain jurisdictions (like California and Virginia in the U.S.) and Canadian provinces have the right to:

Access, correct, or delete personal information
Opt out of targeted advertising
Withdraw consent at any time
Submit complaints to a privacy regulator

To exercise any of these rights, contact us at bmorgan@strictlyresidential.com.

6. Data Security

We use industry-standard security measures including encryption, firewalls, and secure data storage. However, no system is 100% secure, so we recommend using strong passwords and limiting the information you share online.

7. Children's Privacy

Our services are not intended for children under the age of 13 in the U.S. or under the age of majority in Canada. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Policy occasionally. When we do, we’ll update the “Effective Date” above. Continued use of the Website after changes constitutes acceptance.

9. Contact Information

For questions or requests regarding this Policy, please contact:

634 Eden Ave
London, Ontario N6C2Z7
Email: bmorgan@strictlyresidential.com